DELIVERY
METROPOLITAN FRANCE
Between 5 and 15 days - Free
EU (UK AND SWITZERLAND INCLUDED)
Within 15 days - 15 €
WORLD
Within 20 days - 25 €
We deliver your orders in metropolitan France with Colissimo, from the La Poste Group.
Deliveries in Europe or the rest of the world are provided by La Poste. Please note, delivery times may change depending on customs.
All taxes and / or customs charges (for countries outside the EU) are the responsibility of the customer and may vary from country to country. We advise you to contact the customs of your country of residence to find out more about the possible taxes and customs charges incurred.
RETURNS
You can return your order within 15 days of receipt. Your products must imperatively be in their original packaging and not have been worn.
To let us know that you wish to return an item, whether you live in France or abroad, please contact our customer service at the following email address: contact@maison-poussin.com
The customer must return the product in perfect condition to the following address:
Maison Poussin, 61 rue Paul Allégot, 59310 Aix, France
Returns are free in metropolitan France, we will send you a prepaid Colissimo voucher. Returns are the responsibility of the customer outside metropolitan France.
REFUNDS
We will proceed with the refund as soon as we have received your return package and the quality has been checked. A confirmation email will be sent.
Depending on your bank, it will take between 2 to 5 days to get the amount in your bank account.